Returns & Exchanges
At Common Thread Shop, we want you to love every piece you wear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure your wardrobe is a perfect fit for your lifestyle with a seamless and transparent return process.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all garment tags are intact, and include the provided packing slip inside.
Print and Attach Label
Download and print the prepaid shipping label from your email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing